Please, suscribe to download

Terms & Conditions Special Covid-19

 

CORONAVIRUS TRAVEL UPDATE

Updated April 10, 2020

We continue to closely monitor the impact of coronavirus (COVID-19) on travel, and the information below covers what you need to know about impacted destinations (Spain, Portugal and Morocco) as well as special considerations for bookings.

This page will be updated as information changes.

Our approach is guided by our sense of responsibility, at this time, to face uncertainty we have taken specific actions. We appreciate your constant support and are looking forward to hosting you in your dream travel experience soon. 

 

EXISTING BOOKINGS

For guests who need to postpone existing Small Group tours or Private Tours bookings, we will make our best efforts to work with suppliers to minimize penalties for date changes, and we offer free reschedule of your journey until December 31st 2021.

 

NEW PRIVATE TOURS & SMALL GROUPS BOOKINGS 

For new Tailor Made bookings made between April 10th 2020 and August 31st 2020, guests may transfer bookings up to 60 days prior to departure to an alternate date for travel by the end of 2021, with any changing fees waived. 

 

Terms and ConditionsThis applies only to Private Tours and Small Group Tours bookings made through Paladar y Tomar previous to coronavirus covid-19 pandemic was announced (13th March 2020).  Guests may transfer bookings from 2020 to an alternate date for the same destination. Some exclusions and penalties may apply which will be advised in writing prior to confirmation. All monies will be kept as in-house credit and travel must begin maximum by December 31, 2021. Standard terms and conditions apply to the new booking. Applicable price of the new journey applies. Guest is responsible for all other related costs including any air travel change fees and additional insurance premiums. Special terms are not applicable to booking cancellations and changes made prior to March 13, 2020, are subject to change and may be withdrawn at any time.